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Lake West Medical Center is Hiring a Telephone operator Near Willoughby, OH
JOB DESCRIPTION
Description
Essential Functions
- Answers and directs all internal and external calls from the main hospital number in a prompt and courteous manner, working with audio and radio paging systems.
- Answers and screens all internal and external calls and pages / direct callers and emergency teams to the appropriate individual or department 60%
- Provides daily maintenance service for the paging system. 30%
- Knowledge of workstation applications and UH on call system used in the department. 10%
Required For All Jobs
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
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QUALIFICATIONS
Qualifications
Qualifications
Education
High School Equivalent / GED . Required
Work Experience
- 2 years of experience as a medical receptionist, telephone answering service, hospital, telephone company operator or office administration required.
- Medical Terminology Preferred
Knowledge, Skills, & Abilities
- Excellent customer service skills and ability to use good judgment. Required
- Excellent spelling, strong interpersonal skills, ability to maintain confidentiality, proven good work and attendance record. Required
- Knowledge of basic office equipment such as computer systems, fax and copy machines. Required
- Knowledge of phone and paging system. Preferred
Physical Demands
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye / Hand / Foot Coordination Frequently
LOCATION
University Hospitals is a national leader in healthcare that takes pride in calling North-East, Ohio home. With more than 150 locations throughout Cleveland and the surrounding metropolitan areas, UH provides unique opportunities to deliver world-class care in the communities where our employees live, work, and play.
Last updated : 2024-05-12
Job Summary
Full Time
$35k-42k (estimate)
04/29/2024
05/15/2024
The job skills required for Telephone operator include Confidentiality, Computer Systems, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Telephone operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telephone operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Telephone operator positions, which can be used as a reference in future career path planning. As a Telephone operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telephone operator. You can explore the career advancement for a Telephone operator below and select your interested title to get hiring information.
If you are interested in becoming a Telephone Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Telephone Operator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Telephone Operator job description and responsibilities
A telephone operator typically performs tasks that cannot easily be automated.
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Collect calls normally require the assistance of a trained telephone operator.
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Most of the time, an operator can give both an address and telephone number for both new and established listings.
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On a daily basis, Telephone Operators perform clerical duties such as typing, proofreading, and sorting mail.
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May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Telephone Operator jobs
Switchboard operators are becoming less and less common as most companies have their communications handled by automated systems.
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Phone operators are essentially customer service personnel, and need to have a certain set of skills.
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Each telephone was wired to a telephone exchange established for a town or area.
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At the turn of the 21st century, the oldest parts of the telephone network still use analog technology for the last mile to the end user.
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Several large private telephone networks are not linked to the PSTN, usually for military purposes.
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Step 3: View the best colleges and universities for Telephone Operator.
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